Work Text:
| From: p_lukas@yahoo.co.uk To: Elias Bouchard Date: 03 March, 2017 15:07 Subject: GDPR Attachments: christopher_davies.pdf |
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Elias, I trust this email finds you well. I'm sure given your position you already know about the advent of the General Data Protection Regulation next year. Considering the sheer volume of personal and confidential data the Institute collects, I'm confident you're already taking steps to ensure you comply with the law. However, with the increased monetary fines for non-compliance, not to mention the potential reputational damage, the Lukas family wishes to be crystal clear that our continued investment is contingent upon the Institute taking its responsibilities with regards to privacy and confidentiality seriously. One of my contacts has recently mentioned someone to me who I think would make a fantastic candidate for a Data Protection Officer to help you navigate this exciting new world and update your policies and procedures. I'm sure you wouldn't want anybody at the Institute to be accessing personal and confidential information that they shouldn't be. I've attached his CV. Of course, I wouldn't dream of interfering with day to day running of the Institute, so if you've got a better candidate, feel free to hire them instead. Kind regards, |
| From: Elias Bouchard To: p_lukas@yahoo.co.uk Date: 03 March, 2017 15:28 Subject: RE: GDPR |
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Ignoring your phone is extremely childish, Peter. I know you can hear it ringing. |
| From: Elias Bouchard To: Group:InstituteAll Date: 02 May, 2017 11:43 Subject: April monthly roundup Attachments: baby.jpg |
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Hello to all Institute staff, I hope yesterday's bank holiday has left you all refreshed and ready for another busy week. I'm pleased to report that April was an excellent month for the Institute, and it's all down to the hard work that all of you put in. We had only three minor breaches in Artefact Storage - well under target. The West Library refurbishment continues on time and almost budget despite the discovery of a mysterious stain under the carpet which caused all who gazed upon it to scream. In addition, Hannah Morris is thrilled to announce the arrival of Eddie. He was born at 4.42am on April 29th and weighed 7lbs and 4ozs. Hannah has sent the attached photo of the latest addition to her family and her thanks for the card and the gift. We can also welcome two new members of staff this month. To our Central and Operations team, Christopher Davies, our new Data Protection Officer joins today. Chris has come from working for the NHS, and will be helping us prepare for GDPR, which he will explain to us all in due course. I'm sure we're all looking forward to it. Basira Hussain meanwhile joined us last month from the police to work as an Archival Assistant. I hope you'll come along to the Green Dragon for Happy Hour this Friday to give them a warm Institute welcome. (Please note, there will be a two drink maximum per employee.) Updates from the departments
That's all from me this month. I hope to see you in the public house on Friday. Kind regards,
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| From: Martin Blackwood To: Group:ArchivesAll Date: 03 May, 2017 11:42 Subject: Team lunch? |
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Hi everyone, I was thinking, I know going down the pub with Elias and everyone else is the last thing any of us want right now (especially since, you know, not all of us drink) (and also the murdering), but maybe we could go out on Friday for a team lunch instead? Doesn't have to be anything fancy. I just thought it might be nice to take a break from things for a bit, get out in the fresh air, you know. Let me know what you think, or if there's anywhere you'd like to go! Thanks,
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| From: Timothy Stoker To: Martin Blackwood Date: 03 May, 2017 11:45 Subject: RE: Team lunch? |
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For Christ's sake, Martin, stop pretending everything's normal around here. No, I'm not going on a "team lunch" and making friendly chit chat with our creepy stalker boss.
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| From: Melanie King To: Martin Blackwood Date: 03 May, 2017 11:48 Subject: RE: Team lunch? |
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fuck OFF no chance i am not getting sucked into this hellhole
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| From: Alice Tonner To: Martin Blackwood Date: 03 May, 2017 12:01 Subject: RE: Team lunch? |
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unsubscribe |
| From: Basira Hussain To: Martin Blackwood Date: 03 May, 2017 12:33 Subject: RE: Team lunch? |
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Look, Martin, it's a nice idea, and thanks for thinking of me. Believe it or not, inviting me to a pub when I don't drink alcohol is actually the most normal thing Elias has done (see: every white boss I've ever had). But I'm not sure just trying to do normal stuff like this is a normal job is the best idea.
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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| From: Jonathan Sims To: Michelle Langton Date: 03 May, 2017 17:36 Subject: instant messenger |
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Hi Michelle, How's IT going? New messenger app is working well. handy to have it on my phone as well as PC. now i can text elias cat memes at the weekend instead of being forced to login and use my email. I was wondering if one of the future versions might have the ability to recall messages? sometimes i type too quickly and make typos.
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| From: Michelle Langton To: Jonathan Sims Date: 04 May, 2017 09:18 Subject: RE: instant messenger |
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IT is good. It's been [4] days since our last someone's-accessing-spooky-porn-and-it-broke-the-network incident. How's the only team more hated than mine? Glad to hear you're not on the run any more, although I was secretly hoping you did it. You owe me enough favours that I figured if you were a murderer, I could get you to bump off a few people to pay me back. Top of my list at the moment? People who request complex IT development work when they could type more slowly and solve their own problems. Hope to see you at the pub on Friday and you can tell me all about your life of crime! :D PS: I can't believe you know what a meme is. PPS: 'typos', really? Do you think I was born yesterday. Do me a solid, Sims, and if I'm about to get embroiled in server logs for a HR investigation into a dick pic sent to the wrong person, let me know now so I can preemptively pick up some bleach for my eyeballs.
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| From: Christopher Davies To: Elias Bouchard; Group:DepartmentHeads Date: 08 May, 2017 13:14 Subject: MEETING INVITE: GDPR introduction and department brainstorm (09 May, 2017 09:00-13:00) Attachments: Agenda.doc |
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Hi everyone, Thanks for the warm welcome to everyone I've met, and nice to 'e-meet' you to those I haven't! I'm looking forward to making your acquaintance properly! :-) I know, I know - this subject line has got all of you groaning. A four hour meeting is a lot for me to ask! Especially from busy people such as yourselves. However, I really can't stress how important it is we get on the front foot with GDPR. We only have a year until it comes into force, and the Institute has thousands upon thousands of documents, recordings and video logs - many of which we have no idea what they contain. If we can't get a hold on this, yes there are monetary fines (up to millions of euros, I might add), but the damage to our reputation would be something we can't afford. Proposed meeting agenda:
If you let me know how you like your coffee, I'll make sure I've got a cup ready for you tomorrow morning, and I'll get some croissants and pastries in too. I'm hoping the time will fly by once you realise how important this stuff really is! Kind regards,
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| From: Christopher Davies To: Group:InstituteAll Date: 15 May, 2017 14:54 Subject: Magnus Institute CCTV policy Attachments: CCTV_policy.pdf; CCTV_locations.pdf |
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Hi all, One of the many exciting things you may not know about 'Personal Data' as defined under the law, is that images (both still and video) and audio recordings count. This includes CCTV recordings of both members of the public and Institute staff. We may have a right to collect and use CCTV footage - however, we have certain responsibilities around notification, storage and removal. In light of this, I've attached our updated CCTV policy. I've also attached the full list of locations of CCTV cameras within the Institute building for your reference. There are four thousand, eight hundred and forty three in total. Perhaps you might think this is a little excessive, but I've been assured by Elias that they are all essential to the Institute's security. If you have any questions or concerns, don't hesitate to contact me. Kind regards,
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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| Please remember your messages will be monitored in accordance with Institute IT policy and archived in accordance with Institute Archival policy |
| From: Elias Bouchard To: Martin Blackwood Date: 16 May, 2017 11:11 Subject: Jon's absence |
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Martin, As discussed, I expect to see you at departmental manager meetings until Jon reappears. Please liaise with IT to ensure his out of office message is switched on, and his phone redirects to yourself. I'm sure Jon wouldn't want his various contacts and colleagues to think he was being remiss in his duties. Please do reach out if you require assistance during this time, as I will be acting as your line manager until Jon returns. I hope that while my management style may differ to his, you'll feel you can trul 'lean on me' in a crisis if need be. As we discussed, I am keen for the Archives to continue 'Business as usual'. Kind regards,
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| From: Jonathan Sims To: Christopher Davies Date: 19 May, 2017 10:45 Subject: AUTOMATED RESPONSE: OUT OF THE OFFICE: RE: Hi! And GDPR meeting! |
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I'm currently out of the office and unavailable to respond to your email. Please contact martinblackwood@magnusinstitute.ac.uk, who will assist you in my absence. Thanks, From: Christopher Davies Hi Jon, I hope you're well! :-) I understand from Elias things are rather busy in the Archives at the moment - always firefighting, he says, haha! With that in mind, it's hardly a surprise that we haven't even met yet. That being said, we really do need to pencil some time in our diaries to talk about our GDPR strategy. The Archives are a core part of the Institute's departments, with access to volumes of personal data stretching back - if I've been informed correctly - centuries. I stopped by your office, but I understand from your team that you're currently unavailable, so I'll stick something in the diary for a couple of week's time for when you're back. Have a good one!
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| From: Elias Bouchard To: Christopher Davies CC: Sarah Jaspar Date: 29 May, 2017 15:42 Subject: RE: Archival staff - personal data/stalking (?) |
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Chris, Your alertness and dedication to the smooth running of the Institute does you proud. However, this issue has been resolved. Kind regards, From: Christopher Davies Hi Sarah, Happy Friday! :-) I hope you've had a good week and are looking forward to the weekend. Anything nice planned? I wanted to bring this to HR's attention - although from the sounds of things you hopefully already know. I was doing some GDPR training with Tim Stoker (amongst others) and after the session he raised with me that last year his line manager Jon Sims was stalking several members of his own department and institute staff (!). I can only assume this is a huge exaggeration on Tim's part, and from a data protection point of view, all I could really do is recommend to Tim that he locks his desk drawers (which he should be doing anyway) and makes sure is computer is password protected (ditto). I did assure Tim that Jon would also be attending data protection training at some point. My training doesn't exactly cover instances of stalking, however!! I'm honestly not sure what to do with this one I'm afraid. I've yet to meet Jon Sims myself, as he seems to be out of the office a surprising amount for an Archivist. (I don't suppose you know when he's due back from his current leave of absence? His team are remarkably circumspect.) I did think you should know that there might be some inter-personal conflict going on, however. Thanks,
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| From: Elias Bouchard To: Group:InstituteAll Date: 01 June, 2017 13:05 Subject: May monthly roundup Attachments: monthlydashboard.pdf; researchgolf.jpg |
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Hello to everyone, With the weather getting warmer and the evenings getting lighter, I hope you've all had a pleasant May and are looking forward to the summer months to come. I've mentioned many times that I value receiving feedback from Institute employees, and one of the things that often comes up is transparency. The department heads and I have worked to produce the attached monthly dashboard. This shows how we are doing on our KPIs vs our targets. This shows our 60 core KPIs - including number of statements taken, verified, minor and major incidents, departmental expenditure vs budgets, etc. Everything is measured on a red/amber/green traffic light system. This will give you all a very real look into my mind: if it's mostly green, then rest assured I will be in a good mood! As you can see, May's is overwhelmingly amber, and as a result I will be meeting with individual department managers to discuss what we can do about that. I hope you all agree this increases transparency. Please do keep your feedback coming. Updates from the departments
Well, it looks like June will be another busy month, so I won't keep you. As ever my door is always open. Kind regards,
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| From: Sonja Jackson To: Group:ArtefactStorageAll Date: 05 June, 2017 15:34 Subject: FW: Supplier approval process - Mikaele Salesa |
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holy shit u guys can you IMAGINE if salesa wasn't dead and we asked him to fill out this form??? i can't breahte From: Christopher Davies Hi Sonja, Hope you're well and had a nice weekend! One of the things we've got to do under GDPR is make sure all of our suppliers - whether that's staplers or artefacts - goes through an approval process so we can make sure we know who they are, they know who we are, and everything is on the level, data protection wise. I've attached our policy, which explains all the 'hows' and the 'whys'. Going through some of our older documentation I noticed we've bought some things from a Mikaele Salesa over the years. Is he still an active supplier? If so we'll need to get him on the roster officially! Are you the best person to help me? I've attached the form for that, but happy to put a meeting in and talk it through so we can get it all right! Thanks,
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| From: Jonathan Sims To: Christopher Davies Date: 09 June, 2017 11:07 Subject: AUTOMATED RESPONSE: OUT OF THE OFFICE: RE: Hi again - we really need to talk GDPR :-) |
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I'm currently out of the office and unavailable to respond to your email. Please contact martinblackwood@magnusinstitute.ac.uk, who will assist you in my absence. Thanks, From: Christopher Davies Hi again Jon, Just touching base again to see if you're back from your leave of absence yet? Let me know!
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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| From: Jonathan Sims To: Christopher Davies Date: 20 June, 2017 02:47 Subject: RE: General GDPR and Institute continuity and disaster recovery plan |
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i'm going to china in a couple of days to make sure we don't need a 'disaster recovery plan' and i don't know when i'll be back. you'll have to find someone else. From: Christopher Davies Hi Jon, I hope you're well! :-) I've heard on the grapevine that you're back from your leave of absence - although I couldn't find you when I popped downstairs to the Archives earlier. Can you please let me know the best time for us to meet? There's a few things we really need to discuss as a matter of urgency?
Let me know when's best for you! Thanks,
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| From: Jonathan Sims To: Christopher Davies Date: 23 June, 2017 16:03 Subject: AUTOMATED RESPONSE: OUT OF THE OFFICE: RE: Unauthorised access of someone's personal data |
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out of the country until at least the end of june. unless your enquiry is apocalyptic i will not be getting back to you ever. if you're still seeing this message in july, please assume i have been kidnapped again, attacked, dismembered, or murdered and inform martinblackwood@magnusinstitute.ac.uk From: Christopher Davies Hi Jon, I understand you're currently out of the country, but I've received an extremely concerning report from Antonia Loreta in payroll. She claims you were able to tell her the exact salaries of a number of members of the Institute and recount details from a personal conversation she'd had with her wife the previous day. I understand that as recently as a few months ago, the Institute was a bit 'fast and loose' with confidentiality and passwords, and that we've yet to have a chance to sit down and really talk through what GDPR and data protection means, but as a head of department, I really need you to be setting an example, and surely even you must realise that knowing and reporting employee salary data isn't acceptable. Let's talk when you get back. Kind regards,
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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| From: Jonathan Sims To: Christopher Davies Date: 23 June, 2017 16:03 Subject: RE: RE: |
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they're the right answers though From: Christopher Davies Hi Jon, I'm sorry, I don't understand?? You haven't even done the data protection training yet?? I haven't even sent you the test??? And you've just attached all the answers???? Without the questions????? Kind regards, From: Jonathan Sims
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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| From: Elias Bouchard To: Group:InstituteAll Date: 01 July, 2017 10:59 Subject: June monthly roundup Attachments: BereavementPolicy.pdf; BereavementCounsellors.pdf; JuneDashboard.pdf |
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Hello once again, I am afraid today's update must, of course, acknowledge the tragic passing of Anton George, who worked with us in Artefact Storage for twelve years. He was a deeply loved colleague to many of us - the life and soul of the office on plenty of late nights. His husband has sent his thanks for the card and the flowers, and to see so many of us at the funeral service meant a lot to him. I have attached our policy regarding bereavement leave and the details of some local counsellors. Sarah J also wanted to remind everyone that her door is always open, should you wish for someone to speak to. The monthly June dashboard is also attached. Unfortunately due to the loss of Anton, we have not hit our targets related to employee safety, incidents within artefact storage, quarantine procedures deployed, and evacuation protocol. I will of course be working with the Artefact Storage team to assist them to meet their KPIs in this difficult time. Updates from the departments
I wish you all the best in this difficult time. Kind regards,
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| From: Jonathan Sims To: Christopher Davies Date: 07 July, 2017 02:47 Subject: RE: Meeting about GDPR |
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busy at the moment. try next year if i'm still alive. From: Christopher Davies Hi Jon, I hear you're back from the US - how was it? I went on holiday to Disney in Florida a couple of years back - had a great time. Were you anywhere near there? I understand you should be back in the office for a bit now? When's a good time to have a meeting? There's a number of outstanding matters we really need to discuss. It's not enough to just do the test - your entire department needs organising to bring into line with the legislation and the Institute policy! I just need to pick your brain about a few key things and then I can go away and do most of the work and you'll just need to read a few documents and sign a few things off. When works for you? Thanks,
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| From: Christopher Davies To: Jonathan Sims CC: Elias Bouchard Date: 10 July, 2017 14:02 Subject: Getting a meeting in |
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Hi Jon, I hope you're well. I know things are very busy down in the Archives, but I'm having real trouble getting hold of you. Whenever I come looking, you seem to be out of the office, unavailable, or in a meeting. Your assistants are always helpful and polite, but never to the point of being able to tell me where you actually are. I also don't particularly appreciate the whole "kidnapping" thing, nor the "apocalypse" jokes. Once is a funny enough reason to skip a meeting, but for multiple meetings it's a bit much. I completely understand that data protection is not going to be everyone's passion project the way it is mine, but you must understand this isn't an optional requirement. In less than a year we will be facing a brand new, complex set of laws that will entirely upend the world as we know it. We can't just go on living the way we have, assuming everything will just carry on as normal. Can you please tell me when is convenient for you to meet with me? We can keep the initial chat to under an hour, I promise. Kind regards,
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| From: Sarah Jaspar To: Jonathan Sims Date: 12 July, 2017 18:44 Subject: Reviews and other |
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Jon, I have been in HR for twenty-six years. I know when I am being avoided. I have a number of matters to speak to you about, and while I would rather have the meeting face to face, apparently you would not. Firstly, I don't care how unfireable you apparently are or how busy you've been: do your damn end of year reviews. We've given you a three month extension due to genuine extenuating circumstances, but at this point, this isn't about you. This is about your assistants, who deserve a modicum of your time and respect for the difficult job that they do and all the hard work they put in. Sort it out for their sakes, if not for your own. You might not give a crap about them, but you could at least pretend. Secondly, stop listening in on people's confidential conversations and/or thoughts. I neither know nor care if you have accidentally come into contact with one of our artefacts, or if you're simply a very skilled hacker/peeping tom. The how is irrelevant from a HR point of view. (Although I should add if it is the former you must speak to Artefact Storage immediately.) The fact that you do it at all is creepy and inappropriate. I cannot believe I have to explain this to a man in his thirties. I might not be able to fire you, but so help me God I will figure something out if you don't sort your shit out. Thirdly, have a damn meeting with Chris. He is just trying to do his job. Again: modicum of respect. You don't have to love it, but it's your job. Fourthly, if you would like to discuss the contents of this email, my door is open. If you would like to complain about it to Elias, be my guest.
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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| From: Jonathan Sims To: Sarah Jaspar CC: Elias Bouchard Date: 17 July, 2017 22:07 Subject: archives team annual reviews Attachments: basira.docx; martin.docx; melanie.docx; tim.docx |
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Sarah, Review documents for my team attached. To summarise:
Please don't hesitate to contact me if you have any further questions.
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| From: p_lukas@yahoo.co.uk To: Christopher Davies Date: 21 July, 2017 08:01 Subject: Right to be forgotten Attachments: info.pdf |
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Dear Mr Davies, I understand you are the Data Protection Officer at the Magnus Institute. I would like to exercise my 'Right to be forgotten' under the law. I believe the Institute has far too much information about me. I have attached information concerning my credentials to verify my request is genuine. Kind regards, |
| From: Christopher Davies To: Elias Bouchard; Group:DepartmentHeads Date: 21 July, 2017 13:14 Subject: RIGHT TO BE FORGOTTEN: Peter Lukas Attachments: RightToBeForgottenInfo.pdf |
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Hi everyone, The moment I'm sure you've all been waiting for has come: we've had our very first right to be forgotten request. This means we have to obtain every single piece of personal data we hold about Peter Lukas, and then we need to make a decision as to whether we have a right to keep it, or whether we must 'forget' that information - that is, delete it from our systems entirely. Obviously there is certain information we're entitled to keep, and we should keep, even - so make sure your departments don't just go burning all their files. For now, can you please make sure all the information you have related to Peter Lukas finds its way to my office by next Friday? If you're delegating this, let me know who to speak to. Thanks,
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| From: Christopher Davies To: Elias Bouchard CC: Sarah Jaspar Date: 24 July, 2017 12:04 Subject: Resignation Attachments: resignation.docx |
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Elias, I came into work this morning after a weekend during which I had logged on both days crafting a new privacy policy document for the institute (which is literally impossible to do with all of your stipulations and exceptions!!!) to find my office was entirely filled with twenty four crates of document relating to the Lukas family, their holdings, their donations, their dealings with the institute and their statements. These were somehow from the Archives, from the Library, from Finance, Payroll, and even from Artefact Storage... and as far as I understand the culprit (and believe me I know who it is!!!!) should not have had access to most of those places. I have warned you, and Sarah, time and time again that the behaviour of your senior members of staff who go undisciplined and unrepentant will lead this institute into gravest trouble with the ICO, and I'm afraid for my own mental health I can no longer be a part of it. I have attached my resignation letter. Since I am still on a probationary contract, my notice period is a week. I will be working this week from home. Kind regards,
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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| From: Elias Bouchard To: Jonathan Sims Date: 25 July, 2017 10:32 Subject: Team compensation |
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Jon, Whilst we cannot possibly provide a pay increase for every member of the team despite a managerial recommendation, in recognition of all the hard work Martin has put in recently, particularly after hours, we will be paying him a discretionary bonus of £1000 in his June paycheque. Please inform him and give him my personal thanks, as well as your own. Please note that Institute credit cards should not be used for alcoholic beverages without prior approval from your line manager (which in your case is myself). Kind regards,
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Magnus Institute Instant Messenger - Jonathan Sims Conversation history with Martin Blackwood |
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